They fail it. (it is being a council).

July 23, 2008 at 7:42 pm

I can only assume that Tower Hamlets council is made up of people who have an IQ of less than 75. At least, the council tax department is, from the experience I’ve had with them thus far.

I live in an apartment, it is nestled on the 3rd floor between countless other apartments, where other people live. There are a couple of businesses here, but they’re in one of the other buildings, and no-where near to me, so I was a little surprised to find a “Non-Domestic Rating Demand Notice” both back and forward dated, for my council tax.

So far, I’ve tried calling the number for their offices, which seems to be constantly engaged - I guess they figure that if they leave the phone off the hook, then no-one will want to get in touch with them (similar logic to how they decided that my apartment is a business premises as far as I can tell) -, and the appeals number on the back, which went through to voicemail.

Tomorrow, some poor person in the council-tax department is going to wish they’d called in sick today, because the level of incompetence displayed here has really pissed me off.

I’ll no-doubt update this with further revelations of just how much a London Borough council can fail at their job.